Privacy Policy

In the last 12 months we have collected:

• Identifiers and contact details you enter in a form: name, email address, and phone number.
• Property and request details: property address or city, preferred consultation dates and times, your role (for example, owner or investor), and any notes you write.
• Consent records: whether you agreed to be contacted or to receive marketing, and the version of the consent wording you saw.
• Internet and device information: IP address, browser and device data processed by our security check and hosting provider, and your language choice if you use the translation menu.
• Voice assistant content: if you start a conversation with the on-site voice assistant, the audio and transcript of that conversation.

We do not intentionally collect sensitive personal information such as Social Security, financial account, or government ID numbers through this website. Please do not submit them in a form.

• To respond to your request and schedule consultations.
• To provide real estate brokerage and advisory services you ask for.
• To send market updates or marketing, only if you opted in. You can unsubscribe at any time.
• To protect the forms from spam, fraud, and abuse.
• To keep business records and meet our legal and licensing obligations.

We do not sell your personal information, and we do not “share” it for cross-context behavioral advertising as those terms are defined in the CCPA. We disclose it only:

• To service providers that process it on our behalf, such as website hosting, form-processing and email automation, bot protection (Cloudflare Turnstile), and the voice assistant provider (ElevenLabs). They may use it only to provide their services to us.
• To Global Estate Hub LLC, which provides client support and marketing administration for this website and handles some replies.
• To Century Financial Group, Corp., the brokerage responsible for supervising a transaction, and to escrow, title, lending, or other parties when you ask us to move forward with a transaction.
• When required by law, subpoena, or a licensing regulator, or to protect our rights and the safety of others.

• Disclaimer notice: your browser's local storage remembers that you acknowledged the site disclaimer.
• Google Translate: choosing a language sets a googtrans cookie, and the page text is sent to Google for machine translation. Google's own privacy policy applies.
• Cloudflare Turnstile: checks that form submissions come from a person, using browser and device signals.
• ElevenLabs voice assistant: loads a widget and processes conversations you start with it.

We do not use advertising cookies or sell data to ad networks. You can clear or block cookies in your browser settings; some features, such as translation, may stop working.

When you submit a form you agree that we may contact you about that request by phone, email, or text. Marketing messages are sent only if you check the optional marketing box, and agreeing is never a condition of any service. Calls may be recorded for quality and record-keeping.

How to opt out

• Reply STOP to any text message.
• Use the unsubscribe link in any marketing email.
• Or email info@antoinetran.org or call (714) 452-8069 and ask to be removed. We process opt-outs promptly and within the time the law requires.

We keep form submissions for as long as needed to respond to you and provide services, and for as long as real estate record-keeping laws require for any resulting transaction. We then delete or de-identify them. We use reasonable administrative and technical safeguards, including encrypted connections (HTTPS) and bot protection, but no method of transmission or storage is completely secure.

If you are a California resident, you have the right to:

• Know what personal information we collected about you, where it came from, why we collected it, and who we disclosed it to.
• Delete personal information we collected from you, subject to legal exceptions.
• Correct inaccurate personal information.
• Opt out of sale or sharing. We do not sell or share personal information, so there is nothing to opt out of, but you may still contact us.
• Not be discriminated against for exercising these rights.

To make a request, email info@antoinetran.org or call (714) 452-8069. We will verify your identity by matching information you give us with what we hold, and respond within 45 days. You may use an authorized agent; we may ask for proof that the agent is authorized to act for you.

This site does not track visitors across other websites, so it does not change its behavior in response to browser “Do Not Track” signals. We treat a Global Privacy Control (GPC) signal as a request to opt out of the sale or sharing of personal information, which we already do not do.

This website is intended for adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has given us information, contact us and we will delete it.

We may update this policy. The “Last updated” date above shows when it last changed. Questions about this policy can be sent to Antoine Tri Tran, PO Box 4564, Garden Grove, CA 92842; or email info@antoinetran.org or call (714) 452-8069.

See also our Terms & Disclosures and Accessibility Statement.